Michael Greb, aka the B&W Agent Helpdesk, has earned a reputation for his knowledge and resourcefulness.

Since B&W established the service last May, Michael has been available to help with all your technical problems, from configuring wireless network cards to syncing smart phones with your email.

You can contact him at 312-857-9586 or agenthelp@bairdwarner.com any time during normal business hours Monday through Friday.

According to Michael, one of the most frequent questions he has received is "how do I set up a profile on Facebook?"  Facebook is a social networking site that allows you to connect online with people you know, and can be a great asset for real estate agents since it provides a unique tool to keep in touch with your sphere.

Here's how to set up a Facebook profile:

1. Visit the Facebook website (http://www.facebook.com), and then click the Sign Up button

2. Fill in your full name, a valid email address and birth date. Don't forget to add your high school/college/work status in the “I am” section.
For another status, you can select “None of the above”

3. Choose your password. Enter an easy password to remember. Its needs at least six characters.

4. Complete the image verification check. Identify the words or numbers displayed and type them in.

5. Don't forget for read the “Terms of Use” and “Privacy Policy.” Check the box to mark your agreement with the terms of both.

6. Click on the “Sign Up Now!” button at the bottom of the page and wait for redirection to a thank you page.

7. Check your email inbox and click on the confirmation page from Facebook.  They will send link confirmation for your registration.

8. Welcome to Facebook!  You can now add your photo and find people you know who have Facebook accounts. 

For additional information, contact Michael at the Agent Helpdesk.